Terms and Conditions
14 day money back guarantee
Should a jobseeker be unhappy with the services provided for any reason, then a full money back guarantee is provided, as detailed here. We require that the client put into writing a brief description of their reasons for requesting the full refund, in order to assist us in improving the services we provide. We also request the relevant bank details to which the funds will be transferred, and will endeavour to process the refund within 14 days. The 14 day money back guarantee period begins from the payment date.
Payment terms
Payment must be processed and received prior to services beginning, and on confirmation of payment, an email will be sent with a receipt.
Limitation of Liability
We do not guarantee to find you a job, secure you interviews or in any way find you employment or otherwise.
The information contained in our documentation and advice which is provided to you should not be used or relied upon as the sole determiner for the purposes of your employment or other career or vocational matter. You should consider your own personal situation in addition to the information provided by our services.
We reserve the right not to proceed or to accept your request for services for any reason and will not be liable to you or anyone else for refusing to accept your order or for withdrawing any services at any time.
Under no circumstances shall The Jobseeker Agency be held liable for any delay or failure in performance resulting directly or indirectly from acts of nature, forces, or causes beyond its reasonable control, including without limitation, incorrect email addresses, internet failures, computer equipment failures or other equipment failures.
You acknowledge that any suggestions made or reports provided by The Jobseeker Agency in connection with occupational choices and the job search process are intended as a guide only and not as a guarantee of success, or otherwise, of any proposed career path.
The materials on this site and those provided to jobseekers may contain inaccuracies or typographical errors. The Jobseeker Agency does not warrant the accuracy or completeness of the materials or the reliability of any advice, opinion, statement or other information provided to the jobseeker. You acknowledge that any reliance on any such opinion, advice, statement, report, or information shall be at your own risk. The Jobseeker Agency disclaims liability for errors and omissions in the contents of material or documentation produced. You agree fully to indemnify us and keep us fully indemnified against all costs, expenses, claims, losses, liabilities or proceedings arising from use or misuse by you of information provided to you.
Information Provided By You
Any personal information you may provide to The Jobseeker Agency is protected by the Terms and Conditions associated with The Jobseeker Agency. You agree not to provide any information or materials to The Jobseeker Agency that is defamatory, threatening, obscene, harassing, or otherwise unlawful, or that incorporates the proprietary material of another.
You acknowledge that any document provided by The Jobseeker Agency is based solely on information provided by you and that we cannot warrant the accuracy or truthfulness of this information.
Intellectual Property Protection & Copyright
All coaching content and materials, regardless of their form, used by The Jobseeker Agency for outplacement services, individual coaching and other support / services are for the exclusive use of The Jobseeker Agency and its clients. Materials may not be adapted reproduced, copied, reproduced, distributed, published, shared or communicated in any form without the express written permission of The Jobseeker Agency.
Copyright information
The Jobseeker Agency reserves all rights to the content and design of this site. Unless permitted in writing by The Jobseeker Agency, you may not reproduce, use or copy any content on this site including names, logos and any other material created by The Jobseeker Agency. You may not use commercially any information, products or services on this website and you may not cause any of the material on this website to be framed or embedded into another website without written permission from The Jobseeker Agency.
You may not modify, adapt or create derivative works based on or contained in our services or any associated written material produced by us.
Third Party Site
The Jobseeker Agency may provide, on this site and on social media, links to websites operated by other entities. If you decide to visit any linked site, you do so at your own risk and it is your responsibility to take all protective measures to guard against viruses or other destructive elements. The Jobseeker Agency makes no warranty or representation regarding, and does not endorse, any linked websites or the information appearing thereon or any of the products or services described thereon. Links do not imply that The Jobseeker Agency endorses, is affiliated or associated with, or is legally authorised to use any trademark, trade name, logo or copyright symbol displayed in or accessible through the links, or that any linked site is authorised to use any trademark, trade name, logo or copyright symbol of The Jobseeker Agency.
Virus protection
The Jobseeker Agency makes every effort to check and test material at all stages of production. It is always wise for users to run anti-virus software on all material downloaded from the Internet. The Jobseeker Agency cannot accept any responsibility for any loss, disruption or damage to your data or your computer system which may occur whilst using material from this site.
By entering the site, you will accept all risks associated with the use of the site, including risk of your computer, software or data being damaged by any virus which might be transmitted or activated via the website or your access to it.
Changes
The Jobseeker Agency reserves the right, at its sole discretion, to change, modify, add or remove any portion of these Terms and Conditions in whole or in part, at any time. Your continued use of the site after any changes are made, will be considered as acceptance of those changes.
The Jobseeker Agency may make changes to the products, programs, services and fees described in this site and material provided to you at any time without notice.
General
These Terms and Conditions are governed by and in accordance with the laws of New South Wales, Australia and the parties agree to submit to the exclusive jurisdiction of the courts of New South Wales, Australia. Any legal matters arising will commence and conclude within the jurisdiction of the NSW Courts.
If any provision of these terms and conditions is held to be invalid by a court of competent jurisdiction, such invalidity shall not affect the validly of the remaining provisions, which shall remain in full force and effect.
Your statutory rights are not affected by any of our Terms & Conditions.
By using this website and engaging with The Jobseeker Agency, you accept these terms and conditions.
Privacy Policy
All discussions between jobseekers and The Jobseeker Agency are held on a completely confidential basis except for occasions where we need to disclose your personal information to third parties for example if we are required to share information by law or if we believe that you pose a significant risk to yourself or others. We may also share your details if reasonably necessary, in order to provide the services to you, such as providing your CV to prospective employers.
The Jobseeker Agency is bound by the Privacy Act 1988 (Cth), which sets out a number of principles concerning the privacy of individuals.
The Jobseeker Agency respects each individual’s right to personal privacy. This website Privacy Policy explains our policy for dealing with personal information that we collect through the website or through other means of communication. By accessing or using this website you acknowledge and agree to be bound by this privacy policy.
From time to time, we will post changes to this privacy policy on this website. We therefore encourage you to check this page from time to time.
Information collected
The information about you, which we may collect through the website or through direct communication includes the following:
- information collected when you make contact with The Jobseeker Agency, which may include personal information such as your name and contact details;
- any messages or comments you submit to us via the website – for instance via an email, and via social media; and
- your CV, cover letter or any other documentation or information you provide to The Jobseeker Agency
In common with many commercial websites we may also collect aggregated information which tells us about visitors to the website but not the identity of those visitors.
For example, we may collect information in relation to:
- the user’s server address;
- the user’s domain;
- the date and time of the visit to the site;
- the pages accessed and documents downloaded;
- the previous site visited; and
- the type of browser used.
We use this information to count the number and type of visitors to the different pages on our site, and to help us make our site more useful to visitors like you. The Jobseeker Agency will make no attempt to identify users, correlate data collected as users or identify users browsing activities.
Use and disclosure of information
In addition to providing our services to you, we may use or disclose personal information that we collect about you:
- for the purposes for which it was collected;
- where you have consented to the use or disclosure;
- to maintain our relationship with you;
- for purposes related to our research, planning, service development, security and risk management;
- to the extent that we are required or authorised by law to do so.
Security
We use mechanisms to protect the security and integrity of your personal information. Unfortunately, no data transmission over the internet can be guaranteed as completely secure. So while we strive to protect such information, we cannot ensure or warrant the security of any information you transmit to us and you do so at your own risk. Once any personal information comes into our possession, we will take reasonable steps to protect that information from misuse and loss and from unauthorised access, modification or disclosure.
Contact details
If you have any questions or feedback about these terms and conditions or privacy policy, or wish to make a complaint about the way in which you have been handled, please contact us.